Return Policy

At Stylez Outlet, we strive to provide our customers with high-quality products and a pleasant shopping experience. We understand that occasionally, issues may arise with your order. To ensure a smooth return process, please review our returns policy below:

Eligibility for Returns:

Customers are eligible to return items within 7 days of receiving their order if the product meets any of the following criteria:

• The item arrives damaged.
• The item does not match the listing description or images provided on our website.

Ineligibility for Returns:

Customers are not eligible to return their item if they:

• Do not like the colour of the item.
• Do not like the style of the item.
• Do not like the fit of the item.
• Have changed their mind about the purchase.

Return Process:

To initiate a return, please follow these steps:

• Contact our customer service team through an enquiry form or at - Info@stylezoutlet.com within 7 days of receiving your order to request a return authorization.
• Provide your order number and details of the item you wish to return, including the reason for return.
• If your return is eligible, our customer service team will guide you through the return process and provide you with postage details.
• Pack the item securely in its original packaging
• Ship the item back to us using a trackable shipping method.
• Once we receive the returned item and verify its eligibility, we will process your refund or exchange within 5 business days.

Important Notes:

• Items returned without an eligible defect will not be accepted and will be returned to the sender.
• Customers are responsible for return shipping costs.
• Refunds will be issued to the original payment method used for the purchase.
• We reserve the right to refuse returns that do not meet our eligibility criteria or are not returned in accordance with our returns policy.
• Please allow up to 7 working days for returns to be processed once received

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact our customer service team. Thank you for shopping with Stylez Outlet.